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The FAIS Ombud is recognised as a public entity in terms of schedule 3A of the Public Finance Management Act (PFMA) and is required then, in terms of section 40(1)(d)(i) of the PFMA, to produce and submit an Annual Report on its activities during that financial year. Some of the matters on which the FAIS Ombud reports include the number of complaints that were received by it during the financial year in question, the financial products in respect of which it received the most number of complaints, how the complaints were resolved as well as how many of the decisions issued by the FAIS Ombud, which were before the Financial Services Tribunal, were overturned and remitted to the FAIS Ombud for reconsideration. The FAIS Ombud’s annual report therefore not only provides valuable insight into the business of the FAIS Ombud but also on some trends in the financial services industry.
Join the Financial Planning Institute of Southern Africa (FPI) and Advocate Nonkumbulo Tshombe from the FAIS Ombud for an hour long webinar which will be available to watch until 31 May 2022 and you will be awarded 1 Ethics CPD hour upon completion.
Available: 8 June 2021 - 31 May 2022
CPD: 1 Verifiable Ethics CPD hour
COB Category: All
Financial Planning: Ethics & Practice Standards
Financial Advice: Ethics, Standards & Compliance
Cost FPI Member: Complimentary (All FPI designated members will receive all webinars for free as a membership benefit which are pre-registered and accessible via the E-learning portal)
Cost Non-Member: R250
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